Managing a Complex System Implementation Project
For background on this particular project, please visit What Were They Buying.
Case Study
See how Todd Herman Associates has helped clients - perhaps you'll see yourself in one or more of these success stories.
Overhauling Job Quoting with Process Standardization and New Technology
For background on this particular project, please visit They Wanted BlackBerrys ... And Then What.
Developing and Unifying Applications to Support a Call Center
For background on this particular project, please visit Time to Value.
Improving Data Integrity and Management Analysis by Integrating Systems
For background on this particular project, please visit Great People + Manual Process + Questionable Technology = Poor Results.
Marking the Trail for Process and Technology Improvements
For background on this particular project, please visit It Only Looks Easy.
Improving Customer Satisfaction with Electronic Billing Statements
For background on this particular project, please visit Putting the Customer First.
Developing a Fast and Simple Call Logging and Tracking System
For background on this particular project, please visit K.I.S.S..
Designing and Managing Business System Customizations
For background on this particular project, please visit Build vs. Buy vs. Both.
Streamlining a Sales Order Entry Process
For background on this particular project, please visit Stopgap.
Improve Productivity by Reducing Time on Administrative Tasks
For background on this particular project, please visit Helping a Business Owner Work on the Business.
Using Web Services to Deliver Information to Mobile Devices
For background on this particular project, please visit Turning "Tech Speak" to "Business Use".
Integrating Multiple Data Sources to Analyze and Reduce Inventory Levels
For background on this particular project, please visit Business Analytics Gets Down to Business.
Assessing the Systems Environment to Identify Business Risks
For background on this particular project, please visit How to Prevent Your Business from Getting Hacked.
Using the BlackBerry Platform to Improve Tenant Service
For background on this particular project, please visit Sometimes Simpler is Better.
Improving Control Over Purchases Using Lotus Notes
January 2001
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